Contact us
Contact us

Kalmar OnWatch

Get an expert extension to your team

Operating automated terminals requires new types of skills and constant people development in the terminal. With Kalmar OnWatch, your staff can tap into our team of experts and Kalmar competences to develop their own know-how while keeping your operations running optimally. 

Kalmar OnWatch makes it possible for Kalmar experts to be part of your operation room anywhere in the world - 24 hours a day seven days a week. The service provides support and expertise for your operations, engineering and IT team. Based on your needs and the agreed service level, Kalmar OnWatch can include remote monitoring, trouble-shooting and even operations assistance services for your automated terminal. 

To make the most of your operations you can also include other information (such as CCTV video feeds) available at the terminal to see the big picture of your automated operations.

Key benefits

  • Minimised recovery times, maximised productivity, and smooth transfer to automated operations with less in-house automation expertise at your terminal.
  • Remote automation support from wherever the world's best specialists are located. 
  • Flexible and scalable service. The scope may vary according to customer’s needs from full, dedicated 24/7 support to agreed checks before a shift starts.
  • Helps ensure that Kalmar equipment, solutions and software systems are operated correctly and supports the training of the customer’s own team, smoothing the transition to automated operations.
  • See the big picture of your automated operations, software and equipment by including also other information available at the terminal.